FAQ
Questions, answered plainly.
The things people most want to know before they trust us with their health. If yours is not here, we are easy to reach.
FAQs
Every plan is designed and overseen by real, named clinicians, with identity-verified intake and treatments dispensed through licensed pharmacies. Prescriptions are written only where clinically appropriate, and nothing ships before clinician review.
A clinician, always. We assess your baseline with intake and labs where appropriate, design a plan around you, and adjust it over time. You are never handed a generic protocol.
No. We lead with clinical judgment, not profit. We recommend the path that is right for you, and nothing you do not need. We would rather earn a long relationship than a quick sale.
Both. You can be seen at our SoHo flagship, cared for by our mobile concierge in select markets, or start entirely online. It is one relationship that meets you wherever you are.
Treatments are designed and dispensed on a quarterly cycle, shipped to your door or available for pickup in New York. It keeps care continuous and easy to stay with.
You can buy treatments directly, one-time or on subscription, or join our membership for $75 a month: protocols refined over time, early access to new treatments and peptides, 10% off all treatments, and a video consult as consults roll out.
Prescription components are reviewed by a licensed clinician and prescribed only where clinically appropriate. Availability and eligibility vary by state.
Your intake goes to a licensed clinician for review. Once approved, your plan is prepared and shipped to your door or ready for pickup in SoHo, and your care team checks in from there. Nothing ships before review.
Only where they help. Some plans start with a simple intake; others are better with a baseline. Your clinician will tell you plainly which is which, and labs can be drawn at home, in SoHo, or with a mail-in kit.
Select your treatment or click "Get Started" to get matched with the treatments that are right for you. You'll complete a short medical intake for a licensed clinician to review your medical history and goals and, if appropriate, builds your plan. Everything after that lives in your patient portal.
Yes. If you know what you want, go straight to treatments and add them to your plan. Every plan is still reviewed by a licensed clinician before anything ships, so shopping directly never means skipping the safety.
Membership is care that continues: your history on file, your plan reviewed over time, 10% off all treatments, and a team that knows what you are working toward. It is the relationship, not a discount club.
Online care is available in a growing list of states, with treatments shipped to your door or available for pickup in New York. Your eligibility is confirmed during intake, and in-person and concierge care is offered in select markets.
You get a clear plan and a care team that stays with you: quarterly check-ins, adjustments as your body and goals change, and clinician messaging within scope.
A one-time fee that covers the licensed clinician’s review of your intake and the prescription they write where treatment is appropriate. It is charged once on direct orders, itemized in your cart before checkout, and included with membership.
A few minutes of questions about your goals and history, labs where they help, and a licensed clinician reviews it all before anything is recommended. You get a clear path, not a sales pitch.
No. You can shop treatments directly, one-time or on subscription. Every order is still reviewed by a licensed clinician before it ships. Membership adds ongoing refinement, early access, and 10% off.
A licensed clinician evaluates your intake and prescribes only where clinically appropriate. Prescription treatments are dispensed through licensed, accredited pharmacy partners, never sold outright.
Online where available, at home in select cities, and in person at the SoHo flagship, 172 Prince Street. Eligibility is confirmed during intake and varies by state.
A licensed clinician comes to you in select cities for draws, drips, and injections, carrying the same clinical standard as the flagship. Book a window; your care team handles the rest.
Clinician-built protocols refined over time, a video consult, exclusive access to new treatments and peptides, member pricing on at-home visits, and priority booking at the SoHo flagship. $75 a month, plus 10% off all treatments.
Yes. Membership is month-to-month and cancelable anytime. There is no charge until a clinician approves your plan.
Answers describe how care and protocols may support energy, sleep, mood, and vitality, and are not intended to diagnose, treat, cure, or prevent any disease. Prescription components are reviewed by a licensed clinician and available where eligible.Legal review
A few questions, then a clear path.
Tell us where you are, what you are noticing, and what you want to work toward. We will guide you from there.
A short intake · reviewed by a licensed clinician · nothing ships before review


